Cancellation Policy
We understand plans can change. Here's everything you need to know about our cancellation terms.
If we have to cancel for any reason, you will receive 100% of all funds paid.
Your money is always safe with us. We're committed to delivering your Highland adventure.
If you have to cancel for any reason, the following charges apply based on your notification period before departure:
| Notification Period | Cancellation Charge | Refund |
|---|---|---|
42 Days+ Notice Admin costs only (Refund of £450 pp due) | £50 per person | 90% |
7 - 42 Days Notice Partial refund available | 20% of package price | 80% |
4 - 6 Days Notice Limited refund | 75% of package price | 25% |
72 Hours or less No refund available | 100% of package price | 0% |
No-show No refund available | 100% of package price | 0% |
Note: All cancellation charges are calculated based on the total package price. The notification period is calculated from your scheduled departure date.
Trip Insurance Recommended
It would be wise to have Trip insurance in place in case you have to cancel. This can protect you from unexpected cancellation charges due to:
- Medical emergencies
- Family emergencies
- Work obligations
- Travel restrictions
You will receive full support and documentation from us to support your insurance claim.
Let us know if you have any questions about our cancellation policy. We're here to help and want to ensure you feel confident booking your Highland adventure.